AI Governance Cannot Stop at Approval
September 27, 2026
Streamline retail operations for enhanced business performance & improved guest services.
Streamline retail operations for enhanced business performance & improved guest services.
Delivering seamless user experiences in the IT sector through our managed solutions.
Delivering seamless user experiences in the IT sector through our managed solutions.
Smart IMS proudly receives the Good Employer Charter 2024, pledging to uphold exceptional human resource practices and empower our team—recognized by the Labor Department of Japan
Smart IMS proudly receives the Good Employer Charter 2024, pledging to uphold exceptional human resource practices and empower our team—recognized by the Labor Department of Japan
Stability, performance, and security of an enterprise infrastructure are the cornerstones of success for businesses across the globe.
In this ever-evolving landscape of technology, we see rapidly advancing industry trends, consumer information, and customer experiences. To match these expectations and develop future-proof technological solutions for global users, a robust enterprise infrastructure must fuel its operations, enable connectivity, manage data effectively, and maintain performance.
At Smart IMS, our managed services are strategically designed to optimize and streamline business processes to improve efficiency and reliability in your operations.
Our Customized Infrastructure Offerings
Build a resilient foundation for your insurance enterprise with Smart IMS.
Network Operations Centers
Focused on monitoring and maintaining your enterprise infrastructure to ensure all your insurance business processes function seamlessly.
Cybersecurity Operations Centers
Managing network and infrastructure security across the enterprise to ensure a secure environment for executing critical business processes.
Process Optimization and Management
Technology-focused validation from our team of industry experts helps you receive recommendations for improved business processes.
Cloud Services
Holistic development, deployment, and management services to ensure the creation of a seamless insurance cloud infrastructure for your business.
What’s New at Smart IMS?
Find some of our latest customer success stories, company updates and wins, and our thoughts on the latest industry developments right here.
Meet Our Industry Leaders
Executive Vice President, Insurance
Get in Touch
Connect with us to learn more on how to optimize your business through our transformational enterprise solutions and services.
Shyam Vellala comes with 25 years of experience in providing transformation, innovation, and delivery of high-quality business solutions to P&C Insurance customers in US and APAC geographies. He has previously held roles in business consulting, solution strategy, client management and delivery leadership. As the Business Unit head for our Insurance practice at Smart IMS, he is responsible for scaling up the practice and providing superior experience to our clients.
Shyam comes with successful track record in solving complex business problems and making high-stakes decisions using experience-backed judgment, strong work ethics and integrity. He has led several large transformational initiatives using global delivery models and set up CoE for industry-best Insurance products such as Guidewire, Duck Creek, One Shield and Majesco. Shyam enjoys working closely with key decision makers and excels in achieving operational excellence.
As a person, Shyam is a firm believer in expression of care and concern, motivates people to work towards a common worthwhile goal, a certified coach who is passionate about unlocking people’s potential and a philanthropist by heart. He is part of several community outreach programs.