Visionaries in Action

Nagesh is the Co-Founder & Chief Operating Officer of Smart IMS Inc. He has been instrumental in envisioning the direction of Smart IMS group of companies. Nagesh’s expertise has driven the organization strategy, leading to its global footprint across domains.

Nagesh holds a Bachelor’s Degree in Mechanical Engineering from Kakatiya University, India. Prior to Smart IMS, he founded a technology services company in India. A believer in valuing opportunities irrespective of industry, Nagesh ventured into pharmaceutical research, establishing Symphony Pharma. He is actively involved in funding for multiple Start-ups, thus encouraging young minds. Simplicity, diligence & global well-being are his core values. Nagesh has humbly taken up numerous social causes. Education, Agri, Public Health, Social Equality are a few other areas that he has contributed. Nagesh is an Engineer by training, an entrepreneur by spirit, sports person by interest, and a philanthropist by nature.

He is also CompTIA Cloud Essentials certified, VMware VTSP 5 & VSP5, Prince 2 Practitioner Certified, TOGAF Certified, ITIL V4 Expert & IT Service Management Foundation, Power Systems with POWER7 Common Sales Skills, AIX & Linux Sales Skills, IBM i Sales Skills, Enterprise Storage Sales, EMC Velocity Affiliate Sales, Nimble Technical Sales Professional

Global Thought Leader, Visionary & Strategist, providing strategic guidance on selection, incubation and go-to market across IOT, Security, Networking, UCC, Datacenter & Cloud practices. Indrajit Ghosh, has been successfully leading the charge to transform communications for some of the largest Global Enterprises and Service providers over the past 20 years.

A true visionary and strategic thought leader, Indrajit has been steadily building ConnX, into a company that has consistently evolved and remained relevant in a dynamic, rapidly changing industry with a Global perspective. Since co-founding the company in 1997, he has transformed ConnX, from a Global Consulting Services firm to a Premier Cloud & Managed Service provider. He lead the development of “ConnX Secure Cloud” service to deliver unique Communications Transformation Solutions for enterprise markets. ConnX is a “Secure Federated Service Broker” platform that delivers Software Defined Network (SDN) integrated with Unified Communications & Collaboration (UC&C) supported by the “Avatar Service Assurance” platform to deliver Security, Performance Management and Analytics.

Indrajit has advanced ConnX, both organically and through a strategic merger with Smart IMS, delivering 20 consecutive years of growth. Indrajit has the unique ability to anticipate market needs and is driven by a passion to help his clients to be the innovation leaders in their respective industries. Connecting every day with customers across Financial, HealthCare, Insurance, Retail and Telecom, he is committed to providing a personal focus and assuring that ConnX delivers a positive experience with every connection.

As Managing Director for ConnX Communications Technology, a Smart IMS Company, Steve Pitchon is tasked with growing revenue and profitability for the company across the sales team and within the Cloud and Managed Services portfolio. In his 14 years with ConnX, he has been instrumental in developing new accounts and new opportunities to showcase the services and capabilities and sell services across all pillars of the organization.

As we develop greater understanding of client requirements, Steve has also been instrumental in helping to craft new services to meet customer needs. Specifically, he leads the effort to build our Office 365 enablement process, managed and grew our ConnX Managed Services business and supported our professional services engagements and assessment service.
Prior to joining ConnX in 2004, Steve was a Client Business Manager with AT&T responsible for sales, customer service and P&L for the Merrill Lynch account. In his 21 years with AT&T, the most challenging opportunity was to help Merrill Lynch and lead the voice and unified communications team in the migration of their legacy voice platforms to a unified communications architecture. He also created a new service for emergency call redirection that is still in place today at Merrill and other large financial services customers.

Accomplished academic, he has Bachelor’s degree with a double major in Marketing and Multinational Business Operations from Florida State University.
Steve enjoys mostly spending time with his wife, two daughters, their husbands, grandchild especially and his dog, Harry. His hobbies include swimming, whitewater rafting, riding horses, music, travel, cooking, eating, and enjoying fine wine and spirits.

Vinod Paidimarry is Executive Vice President – Technology at Smart IMS, with over 30 years of experience leading technology, architecture, and product engineering organizations. He is responsible for shaping the company’s technology direction, building next-generation solutions, and helping accelerate Smart IMS’s transition toward a solutions-led growth model.

Vinod has led complex transformation initiatives across industries by bringing together business priorities, architecture strategy, and execution discipline. His expertise includes enterprise platforms, digital product engineering, modern application architectures, open-source ecosystems, and emerging AI-led solution models.

At Smart IMS, he leads Technology, Architecture, and Product Engineering, with a focus on creating scalable platforms, reusable accelerators, and differentiated client solutions. His leadership is centered on turning technology capability into strategic business value and long-term market relevance.

A strong believer in mentorship and innovation, Vinod is passionate about building high-performing teams and developing future technology leaders. He is currently focused on applying AI to reimagine how organizations build, operate, and innovate.

Masoud Majidi is responsible for managing Program and Project Management Office. In that capacity, he is responsible for on-time and on-budget delivery of all of ConnX’ Managed and Cloud Services projects. Masoud is also responsible for managing all strategic partner relationships, ranging from contracts and financials to solution development and offer management.

Prior to Joining ConnX, Masoud spent 20+ years in major telecomm companies (AT&T, Lucent and Avaya). At Avaya, he was the director of IT Back Office Operations, responsible for managing all server, storage, backup and DC Infrastructure, Disaster Recovery, messaging, middleware and ERP systems, among other things.

Recipient of Marvin Harold Cheitman Award for highest academic achievement, Masters in Computer Science from the prestige Rutgers University, New Jersey. Ranked first among more than 1900 students at Rutgers with 4.0 GPA, Golden Key National Honor Society Scholarship, Recipient of the Outstanding College Student of America Award Trained in Cloud Computing, API, Certified in Agile Program Management, Disaster Recovery.

Robert Sese is responsible architecture and engineering in four key service domains – Unified Communications, Session Border Controller, Network and Security Infrastructure and Network Function Virtualization (SDN-WAN). Robert has successfully delivered hosted and managed services for major global enterprises with Skype for Business, Ribbon Communications (Genband) WebRTC and SIP Telephony, Oracle, Sonus and Audiocodes SBCs, Cisco Unified Communications Manager, Serenova Contact Center and 128 Technologies SDN-WAN from ConnX Smart IMS Data Centers and at customers’ premises.

Robert Sese is responsible architecture and engineering in four key service domains – Unified Communications, Session Border Controller, Network and Security Infrastructure and Network Function Virtualization (SDN-WAN). Robert has successfully delivered hosted and managed services for major global enterprises with Skype for Business, Ribbon Communications (Genband) WebRTC and SIP Telephony, Oracle, Sonus and Audiocodes SBCs, Cisco Unified Communications Manager, Serenova Contact Center and 128 Technologies SDN-WAN from ConnX Smart IMS Data Centers and at customers’ premises.

Robert also heads product development for introduction of new technologies and services, as well as ongoing enhancements to delivery of current services, including the ConnX Smart IMS Avatar Monitoring and Management Suite. Application development services have been introduced for large-scale deployment using scripting and automation to ensure timely and accurate delivery.

Arun Soni is a global business technology leader and IT services executive with over 16+ years of experience in strategizing IT for the business. At Smart IMS, he is responsible for managing Global Delivery, Engineering, Dev Ops, PMO, and Service Management functions globally. He is instrumental in building high performing teams which deliver complex technology solution along with cloud integration, cloud strategy, and roadmap for our global client base with a huge focus on Automation and Dev Ops. His expertise also includes managing Budgets, Vendor Management, Contracts, and P&L.

He lays strong emphasis on governance policies, standards, IT finance, and guidelines while managing the Centre for Global Delivery across SD-WAN, Unified Communication (Voice, Video, Collaboration), networking, Cyber, and Information Security technologies.

Arun holds a Bachelor’s degree in Computer Engineering from North Maharashtra University, India, spent over a decade in advancing through a series of Leadership positions with some of the largest global companies. Prior to joining Smart IMS, he has worked with leading organizations like UBS AG, JP Morgan Chase, DXC Technologies and Secure Meters Ltd. Arun is an excellent organizational leader with outstanding people skills, in-depth knowledge of diverse business functions and customer service sectors.