AI Governance Cannot Stop at Approval
September 27, 2026
Streamline retail operations for enhanced business performance & improved guest services.
Streamline retail operations for enhanced business performance & improved guest services.
Delivering seamless user experiences in the IT sector through our managed solutions.
Delivering seamless user experiences in the IT sector through our managed solutions.
Smart IMS proudly receives the Good Employer Charter 2024, pledging to uphold exceptional human resource practices and empower our team—recognized by the Labor Department of Japan
Smart IMS proudly receives the Good Employer Charter 2024, pledging to uphold exceptional human resource practices and empower our team—recognized by the Labor Department of Japan
The need for expert management, optimization, and innovation has never been more crucial to keep up with the advancing technology and industry trends businesses face across the globe.
Applications are at the heart of modern enterprises—enabling them to connect with customers, effectively manage operations, and promote business growth. The critical role that applications play in enterprise success is evident and unparalleled.
In the quest to develop applications to maximize the potential of businesses around the world, our experts at Smart IMS are committed to ensuring the applications are always aligned with business objectives and remain agile, adaptable, and ready to embrace the future.
Our Innovative Insurance Application Management
Streamline, simplify, and optimize your insurance enterprise processes with Smart IMS.
Custom Application Development
Tailor-made applications that cater to your unique needs, streaming operations, and optimizing performance.
Digital Modernization
Applications that seamlessly integrate with your existing legacy systems to help empower your enterprise with effective and efficient business processes.
Data Management
Leveraging data-driven insights to help you harness the power of information for better decision-making and business growth.
Insurance Cloud
Development and deployment of customized cloud solutions to effectively optimize, manage, and monitor insurance enterprise processes.
Mobility Solutions
Crafting mobile-first solutions including agent and legal applications that facilitate seamless client and insurer data capture for global insurance enterprises.
Core Process Optimization
Recommendations from seasoned industry experts and implementation of solutions featuring optimized business processes for enterprise growth.
CRM
Development and deployment of customized seamless process management systems for insurance enterprises.
What’s New at Smart IMS?
Find some of our latest customer success stories, company updates and wins, and our thoughts on the latest industry developments right here.
Meet Our Industry Leaders
Executive Vice President, Insurance
Get in Touch
Connect with us to learn more on how to optimize your business through our transformational enterprise solutions and services.
Shyam Vellala comes with 25 years of experience in providing transformation, innovation, and delivery of high-quality business solutions to P&C Insurance customers in US and APAC geographies. He has previously held roles in business consulting, solution strategy, client management and delivery leadership. As the Business Unit head for our Insurance practice at Smart IMS, he is responsible for scaling up the practice and providing superior experience to our clients.
Shyam comes with successful track record in solving complex business problems and making high-stakes decisions using experience-backed judgment, strong work ethics and integrity. He has led several large transformational initiatives using global delivery models and set up CoE for industry-best Insurance products such as Guidewire, Duck Creek, One Shield and Majesco. Shyam enjoys working closely with key decision makers and excels in achieving operational excellence.
As a person, Shyam is a firm believer in expression of care and concern, motivates people to work towards a common worthwhile goal, a certified coach who is passionate about unlocking people’s potential and a philanthropist by heart. He is part of several community outreach programs.