- Smart IMS at ITC Vegas 2026
ORCHESTRATE AI.
FROM IDEA TO IMPACT.
Venue
Mandalay Bay, Las Vegas
Dates
29 Sep – 1 Oct, 2026
Find us at
Booth #
1112
Xymphony is no longer one application.
Xymphony is a modular enterprise AI suite. Start with the capability your organization needs today and expand on a shared foundation as your AI strategy matures.
- One foundation.
- Purpose-built components.
- Enterprise-wide impact.
Five components. One foundation.
Interoperable modules that plug into a shared Core — compose the capabilities you need, govern them as one.
Build
Author, test and manage enterprise agents and workflows.
Govern
Govern, route, observe and control AI execution across models and applications.
Analyze
Transform governed enterprise data into trusted, actionable intelligence.
Experience
Create intuitive natural-language experiences across digital channels.
Converse
Deliver intelligent, real-time voice experiences at enterprise scale.
- Powered by
Xymphony Core
The shared foundation for identity, integration, context, security and enterprise services
What the suite delivers
Lead with the outcome your business needs. The right components come together underneath.
Orchestrate
Move agents and workflows from experimentation into production.
Govern
Apply policies, guardrails, observability and cost controls consistently.
Analyze
Give teams trusted intelligence grounded in enterprise data.
Experience
Let customers and employees interact naturally with complex systems.
Converse
Extend intelligent service into real-time voice interactions.
All of it, governed as one
Start with one capability and expand on the shared Core as you scale.
Put the suite to work
Real carrier workflows, composed from the components that fit. Expand any to see how it works
Claims intake and triage
Capture, classify and route every claim on arrival
Capture, classify and route every claim on arrival
Agents capture first notice of loss, classify severity, flag potential fraud, and route each claim to the right queue — so adjusters open a clean, prioritized workload instead of a backlog.
Underwriting submission review
Decision-ready packages, not raw inboxes
Decision-ready packages, not raw inboxes
Submissions are read, enriched with internal and third-party data, and scored against appetite — the underwriter receives a decision-ready package with the risk already assessed.
Policy servicing and endorsements
Routine changes handled end to end
Routine changes handled end to end
Endorsements, renewals and policy changes are processed automatically, with governed exceptions escalated to your team — cutting cycle time without loosening control.
Agent and adjuster assistance
A copilot grounded in your own systems
A copilot grounded in your own systems
A natural-language copilot answers coverage, status and next-best-action questions — grounded in your policies and data, so the guidance is trusted, not generic.
Customer self-service, digital and voice
Instant answers across every channel
Instant answers across every channel
Policyholders get instant answers and complete common tasks by chat or voice, with seamless handoff to a human the moment it matters.
See Xymphony in action at ITC Vegas.
Bring us an insurance workflow, governance challenge, data opportunity or customer-experience use case. We’ll show you how the appropriate Xymphony components can work together — from idea to measurable impact.
